This policy applies to wallets bought from mrminimalist.co.za. It describes how we currently handle returns and refunds. It is not legal advice and it does not replace any rights you have under South African law if goods are defective, not as described, or unsafe.
Delivery charges
Delivery R90 | FREE delivery when you buy 2 or more wallets.
That is the checkout rule for South African orders. International delivery, if the checkout allows it, is a different cost and is not covered by the free-delivery offer.
Change of mind
If the wallet is unused, undamaged, and in its original packaging, you may ask to return it within 7 days of delivery. Contact us before you send anything. We will tell you how to return it (usually via the same PUDO-style network used for delivery).
- If the return is accepted, we refund the product price paid.
- The original delivery charge is refunded only if you paid for delivery and we agree the return is unused and complete. Free-delivery orders have no delivery charge to refund.
- You cover the cost of sending the wallet back, unless the item is faulty or we sent the wrong product.
We may refuse a change-of-mind return if the wallet has been used, cards have clearly been carried in it, packaging is missing, or the request is after 7 days.
Faulty, damaged, or wrong item
Contact us within 48 hours of delivery and send clear photos of the product, packaging, and the problem. We will repair, replace, or refund, including reasonable original delivery cost where the fault is ours.
Statutory rights for defective goods are not limited by the 7-day change-of-mind window above.
How to start a return
Use the email address on your order confirmation from MrMinimalist, or contact us on the Instagram or Facebook pages linked in the footer. Include your order number. Do not post a wallet back without instructions — we do not publish a street return address on this page.
Refunds
Approved refunds are returned to the original Yoco payment method. Banking timelines vary. We will email you when the refund has been submitted.
We do not offer store credit, gift cards, or exchanges for a different colour unless we agree that in writing for a specific order.
What this page does not decide
The 7-day unused-return window and who pays return shipping for change-of-mind are current store practice. The owner should confirm they will honour this before advertising it widely. Cooling-off rules that may apply to some direct-marketing sales are a legal question and are not interpreted here.